(last updated on 27 September 2024)

Grammarly is a popular online service to help users improve grammar and spelling when they write on a web browser. A paid upgrade called Grammarly Premium is available for users looking for more features, such as vocabulary suggestions and similarity checks.

Frequently Asked Questions (FAQ)

• I have registered for Grammarly via Service Portal but I cannot use the Premium service.
• I cannot use Grammarly Premium features in Microsoft Office (Windows) / Word (Mac).
• Grammarly cannot be loaded in Microsoft Office (Windows) / Word (Mac).
• ("G" icon) cannot be shown in the input text fields of some web pages such as Overleaf.
• What are the feature differences between "Free" and this CityUHK subscription?
• Would account renewal be required?
• I want to remove the ("G" icon) from the input text fields of all web pages. (new)

You can access the service on your computer in the below ways.

• Grammarly Editor at https://app.grammarly.com/ within web browser
• Grammarly for Desktop ( Windows / Mac )
• Grammarly Browser Extension for Chrome / Firefox / Safari / Microsoft Edge
• Grammarly for Microsoft Office (Windows) / Word (Mac)

Grammarly official Tips & Tutorials is located below.
https://support.grammarly.com/hc/en-us/categories/115000018631-Tips-Tutorials

If you have further technical problems with using Grammarly, you may find suggestions on the Grammarly Resolve Issues web page.

For help on use of Grammarly, please contact grammarly.enquiry@cityu.edu.hk.
(Please DO NOT send email message to dl.support@cityu.edu.hk for any Grammarly-related queries.)

For login or other technical problems, please contact the IT Service Desk.