(last updated on 4 February 2024)
First of all, check the URL (https://canvas.cityu.edu.hk) to see if you are at CityUHK's Canvas instance.
Your username for Canvas is your Electronic ID (EID) (without "-c"). For new students, please visit page "IT Services for Students" from Information Technology Services website.
Your password is the same as the one for CityUHK Student LAN / Wireless LAN / Email (AD). If you forget your password, you may reset it by taking one of the options below.
(If you are SCOPE student, please bring your Student Identity Card to the IT Service Desk for resetting your password, or contact SCOPE General Enquiries for further assistance. )
(Canvas Calendar is related to the online assessments / tasks in Canvas courses, NOT your Weekly Schedule in AIMS.)
Please visit the link below for details.
Additional information can be found at Canvas Basics > General Information.
Safari (Mac) users: Safari may cause issues with downloading files, displaying images, and playing chat alerts in Canvas. Please try another supported browser, such as Google Chrome or Mozilla Firefox.
Please try the following options if content cannot be loaded or shown in a Canvas course on your computer.
Safari (Mac) users: Safari may cause issues with downloading files, displaying images, and playing chat alerts in Canvas. Please try another supported browser.
Please view "How can I use Canvas on my mobile device as a student?" from Canvas Student Guide, or Canvas Basics > Mobile Features.
Mobile app "Canvas Student" is available for iOS and Android.
If you are unable to access Zoom in a Canvas course on your computer, please try the following options.
Please contact your teacher / TA who posted the file link.
After you have submitted assignment once, you can resubmit another version of your assignment using the "Re-submit Assignment" link from the right sidebar.
Please note only the last attempt will be graded. You should ensure the final submission is the correct one before the assignment is closed.
Assignment with File Uploads will not accept file larger than 5GB while Media Uploads will not accept media file larger than 500MB.
If an assignment is set to allow any file type, Turnitin will accept any file:
Turnitin accepts the following file formats:
* Turnitin will not accept PDF image files, forms, or portfolios, files that do not contain highlightable text (e.g. a scanned file - usually an image), documents containing multiple files or files created with software other than Adobe Acrobat®.
The percentage range is 0% to 100% with the possible similarity groupings being:
Students need to install Respondus "LockDown Browser" (download link).
Please watch a brief video Introduction to Respondus LockDown Browser for Students and read our Respondus LockDown Browser Student Guide.
To participate in the quiz, students should follow the below steps.