Internet Services
- Account and Access Management
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Application and Data Management
- AIMS and Banner
- API Gateway and API Management
- Central Payment Gateway
- CityU Mobile App
- CityU Portal
- CityU Scholars
- Degree Auditing and Academic Planning (DegreeWorks)
- e-Recruitment
- Finance and Procurement System (Oracle e-Business Suite)
- Grade Reporting (i-Assessment)
- Mobile App Publication
- Research Project Management System (ERIC)
- Booking Systems
- Communication and Collaboration
- Cloud, Data Centre and Server Hosting
- IT Security
- Network Connectivity and Management
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End User Computing and Desktop Management
- Cloud Storage
- Computer Set Up and Configurations
- Computers Management in Lecture Theatres and Classrooms
- Data Removal Service
- Desktop Management
- Express Terminals
- Robotic Process Automation
- Information Classification and Protection
- Mobile Device Management
- Open Access Terminals
- Online Survey
- Printer & Print Queue Management
- Remote Desktop
- Shared Network Drive
- Teaching Studios (Computer Laboratories)
- URL Shortener (ShortURL)
- Virtual Desktop Service
- e-Signature Service
- Printing and Scanning Facilities
- Software Licenses and Deployment
- Teaching and Learning Support
- User Communication and Training
- Web Hosting
- High-Performance Computing (HPC) and Research Computing
- Smart Campus and AV
- User Support
Contact Information
Windows / Active Directory Policy Management
Microsoft Active Directory (AD) provides a directory of computers, users and security groups. Primary AD user accounts for staff and students are created automatically once the CityU EID is activated. User access rights are currently managed in the AD using “security groups” for accessing to institutional IT resources. Certain departments may also require departmental groups to be created in the AD for managing departmental IT resources such as share drives. The Computing Services Centre (CSC) manages the addition, modifications, and deletions of these security groups. In addition, computer security policies are also managed in the AD via the CSC and departments may wish to coordinate with the CSC for setting up appropriate security policies for their own computer laboratories.