Internet Services
- Account and Access Management
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Application and Data Management
- AIMS and Banner
- API Gateway and API Management
- Central Payment Gateway
- CityU Mobile App
- CityU Portal
- CityU Scholars
- Degree Auditing and Academic Planning (DegreeWorks)
- e-Recruitment
- Finance and Procurement System (Oracle e-Business Suite)
- Grade Reporting (i-Assessment)
- Mobile App Publication
- Research Project Management System (ERIC)
- Booking Systems
- Communication and Collaboration
- Cloud, Data Centre and Server Hosting
- IT Security
- Network Connectivity and Management
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End User Computing and Desktop Management
- Cloud Storage
- Computer Set Up and Configurations
- Computers Management in Lecture Theatres and Classrooms
- Data Removal Service
- Desktop Management
- Express Terminals
- Robotic Process Automation
- Information Classification and Protection
- Mobile Device Management
- Open Access Terminals
- Online Survey
- Printer & Print Queue Management
- Remote Desktop
- Shared Network Drive
- Teaching Studios (Computer Laboratories)
- URL Shortener (ShortURL)
- Virtual Desktop Service
- e-Signature Service
- Printing and Scanning Facilities
- Software Licenses and Deployment
- Teaching and Learning Support
- User Communication and Training
- Web Hosting
- High-Performance Computing (HPC) and Research Computing
- Smart Campus and AV
- User Support
Contact Information
AIMS & Banner
Banner is a world's leading higher education enterprise resource planning (ERP) system used by the University to manage, process, and store student, staff and alumni data. AIMS, which stands for Administrative Information Management System, is a suite of university information systems allowing students, staff and alumni to access a variety of essential academic support and administrative services via a web interface. All AIMS functions are web-based and primarily developed for self-service purposes. Staff and students may use their CityU EIDs to login AIMS.
With AIMS, students can access information related to their studies, such as class schedules and grades. They can also update their contact information, add/drop courses, apply for credit transfer and transcripts online. Staff, on the other hand, can access information related to their employment such as appointments, payroll and benefits. They can also update their contact information, submit leave applications and apply for staff development courses online. For administrative staff, there is a suite of online functions to assist them to carry out their administrative duties.