Internet Services
- Account and Access Management
-
Application and Data Management
- AIMS and Banner
- API Gateway and API Management
- Central Payment Gateway
- CityU Mobile App
- CityU Portal
- CityU Scholars
- Degree Auditing and Academic Planning (DegreeWorks)
- e-Recruitment
- Finance and Procurement System (Oracle e-Business Suite)
- Grade Reporting (i-Assessment)
- Mobile App Publication
- Research Project Management System (ERIC)
- Booking Systems
- Communication and Collaboration
- Cloud, Data Centre and Server Hosting
- IT Security
- Network Connectivity and Management
-
End User Computing and Desktop Management
- Cloud Storage
- Computer Set Up and Configurations
- Computers Management in Lecture Theatres and Classrooms
- Data Removal Service
- Desktop Management
- Express Terminals
- Robotic Process Automation
- Information Classification and Protection
- Mobile Device Management
- Open Access Terminals
- Online Survey
- Printer & Print Queue Management
- Remote Desktop
- Shared Network Drive
- Teaching Studios (Computer Laboratories)
- URL Shortener (ShortURL)
- Virtual Desktop Service
- e-Signature Service
- Printing and Scanning Facilities
- Software Licenses and Deployment
- Teaching and Learning Support
- User Communication and Training
- Web Hosting
- High-Performance Computing (HPC) and Research Computing
- Smart Campus and AV
- User Support
Contact Information
Software Mass Deployment
Software deployment usually takes long duration to complete. It could be a painful process if the software to be deployed involved hundred of machines. The Computing Services Centre (CSC) deploys software (including security patches and updates) to thousand of staff and shared machines on a regular basis. This service also extends to departments that require specialised software in the Teaching Studios, Lecture Theatres and Communal Classrooms for teaching and learning purposes. These software are usually made available in the Work Desk menu and they are automatically installed when they are used. Departments are reminded that computers in these venues are considered shared devices and they are configured to restore into original state when they are rebooted (i.e. after rebooting, the installed software and the data are removed).
In July-August, the CSC sends reminders to departments to request for the software list and licenses for deployment for next academic year usage.
Support & Contact
Departments may submit an online CSC Work Request for putting software on the Work Desk menu. When submitting the CSC Work Request for installing software, departments must declare that the software submitted is a legal copy and sufficient license(s) has/have been acquired. Departments must provide the installation source media (or web page for downloading the freeware) at least one week before use to allow for sufficient time to test the software.