Internet Services
- Account and Access Management
-
Application and Data Management
- AIMS and Banner
- API Gateway and API Management
- Central Payment Gateway
- CityU Mobile App
- CityU Portal
- CityU Scholars
- Degree Auditing and Academic Planning (DegreeWorks)
- e-Recruitment
- Finance and Procurement System (Oracle e-Business Suite)
- Grade Reporting (i-Assessment)
- Mobile App Publication
- Research Project Management System (ERIC)
- Booking Systems
- Communication and Collaboration
- Cloud, Data Centre and Server Hosting
- IT Security
- Network Connectivity and Management
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End User Computing and Desktop Management
- Cloud Storage
- Computer Set Up and Configurations
- Computers Management in Lecture Theatres and Classrooms
- Data Removal Service
- Desktop Management
- Express Terminals
- Robotic Process Automation
- Information Classification and Protection
- Mobile Device Management
- Open Access Terminals
- Online Survey
- Printer & Print Queue Management
- Remote Desktop
- Shared Network Drive
- Teaching Studios (Computer Laboratories)
- URL Shortener (ShortURL)
- Virtual Desktop Service
- e-Signature Service
- Printing and Scanning Facilities
- Software Licenses and Deployment
- Teaching and Learning Support
- User Communication and Training
- Web Hosting
- High-Performance Computing (HPC) and Research Computing
- Smart Campus and AV
- User Support
Contact Information
University Smart Cards
The usages of University Identity Cards (Smart Cards) are managed by the Computing Services Centre. Currently, the Smart Cards are used as the primary identification document for accessing and using different facilities physically on campus such as campus access, library access, sports facilities, and clinical services.
In 2018, the University has embarked on a project to upgrade the dated Identity Card chip to a newer and more secured card chip which involved replacement of cards and upgrade of infrastructure (including access control readers, turnstile readers, handheld readers, and USB readers). The replacement of all staff cards is currently in-progress and expected to complete by end of 2020. For Student Identity Cards, students will keep using the previous generation cards until their graduation. Current Identity Card issuing offices include:
- Student Identity Cards
- Staff Identity Cards (Staff Cards, Family Cards, Courtesy Cards, etc)
- Alumni Identity Cards
- Other Identity Cards (Contractors, Security Guards, Cleaners, etc)
- Special Purpose Cards (Car Park, Access Key Card, etc)