Internet Services
- Account and Access Management
-
Application and Data Management
- AIMS and Banner
- API Gateway and API Management
- Central Payment Gateway
- CityU Mobile App
- CityU Portal
- CityU Scholars
- Degree Auditing and Academic Planning (DegreeWorks)
- e-Recruitment
- Finance and Procurement System (Oracle e-Business Suite)
- Grade Reporting (i-Assessment)
- Mobile App Publication
- Research Project Management System (ERIC)
- Booking Systems
- Communication and Collaboration
- Cloud, Data Centre and Server Hosting
- IT Security
- Network Connectivity and Management
-
End User Computing and Desktop Management
- Cloud Storage
- Computer Set Up and Configurations
- Computers Management in Lecture Theatres and Classrooms
- Data Removal Service
- Desktop Management
- Express Terminals
- Robotic Process Automation
- Information Classification and Protection
- Mobile Device Management
- Open Access Terminals
- Online Survey
- Printer & Print Queue Management
- Remote Desktop
- Shared Network Drive
- Teaching Studios (Computer Laboratories)
- URL Shortener (ShortURL)
- Virtual Desktop Service
- e-Signature Service
- Printing and Scanning Facilities
- Software Licenses and Deployment
- Teaching and Learning Support
- User Communication and Training
- Web Hosting
- High-Performance Computing (HPC) and Research Computing
- Smart Campus and AV
- User Support
Contact Information
Data Removal Service
for Staff
Data stored inside a computer device must be removed properly and securely when the device needs to be transferred or disposed of. The Computing Services Centre (CSC) provides the following three options to colleagues for clearing the data in Hard Disk Drive (HDD), Solid-State Disk (SSD), USB thumb drive, memory card and smart phone:
- Wiping/Clearing/Purging
Data are cleared by connecting the HDD/SSD to a wiper machine and overwriting random values to the disk multiple times. Since this method does not cause destructive damage to the disk, the disk can be reused. - Degaussing
A degausser is used to disrupt the magnetic fields in the HDD. After degaussing, the data will be removed and the HDD will no longer be recoverable and reusable. The degausser has its limitation as it is only effective on magnetic type devices, while storage devices such as SSD, which use electric charge to store data on individual transistors, cannot be destroyed by the degausser. - Shredding
A shredder is used to physically crush and grind a device into small fragments. This option works on most storage devices such as HDD, SSD, USB drive, memory card, mobile phone, etc. To avoid causing any damage to the shredder, plastic parts and sticky labels must be removed before putting the device into the shredder and this operation must be carried out by trained CSC personnel.
Comparisons
Wiping | Degaussing | Shredding | |
---|---|---|---|
Device reusable | Yes | No | No |
Remove data in HDD | Yes* | Yes | Yes |
Remove data in SSD | Yes* | No | Yes |
Destroy data on CD/DVD/memory card/USB thumb drive/mobile phone | N/A | N/A | Yes |
Time to take | A few hours | <10 sec | <10 sec |
* Device needs to be in working condition
User Guides & FAQs
- Frequently Asked Quesions