Internet Services
- Account and Access Management
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Application and Data Management
- AIMS and Banner
- API Gateway and API Management
- Central Payment Gateway
- CityU Mobile App
- CityU Portal
- CityU Scholars
- Degree Auditing and Academic Planning (DegreeWorks)
- e-Recruitment
- Finance and Procurement System (Oracle e-Business Suite)
- Grade Reporting (i-Assessment)
- Mobile App Publication
- Research Project Management System (ERIC)
- Booking Systems
- Communication and Collaboration
- Cloud, Data Centre and Server Hosting
- IT Security
- Network Connectivity and Management
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End User Computing and Desktop Management
- Cloud Storage
- Computer Set Up and Configurations
- Computers Management in Lecture Theatres and Classrooms
- Data Removal Service
- Desktop Management
- Express Terminals
- Robotic Process Automation
- Information Classification and Protection
- Mobile Device Management
- Open Access Terminals
- Online Survey
- Printer & Print Queue Management
- Remote Desktop
- Shared Network Drive
- Teaching Studios (Computer Laboratories)
- URL Shortener (ShortURL)
- Virtual Desktop Service
- e-Signature Service
- Printing and Scanning Facilities
- Software Licenses and Deployment
- Teaching and Learning Support
- User Communication and Training
- Web Hosting
- High-Performance Computing (HPC) and Research Computing
- Smart Campus and AV
- User Support
Contact Information
Endpoint Security Management
To protect the endpoint devices in the University, a mix of security protection solutions are now in place which includes the anti-virus engine (AV), advanced threat protection agent (ATP), and network firewall.
The anti-virus engine protects the endpoints against known viruses that are detected by the file and network traffic signatures; while the ATP agent defends against complex malware or hacking attacks that target sensitive data within an organization by setting baseline behaviours and usage. As such, zero-day attacks can be identified and mitigated at the earliest possible time. This solution anonymously and continuously collects and analyse the behaviours collected from the endpoint and other network security devices in order to establish the baseline endpoint usage and network traffic pattern. The solution can therefore detect and report security outbreaks by correlating abnormal events that deviate from the baseline behaviour and usage.
The network firewall, on the other hand, disallows unwanted network traffic within and out of the campus network so that external attacks to the endpoint devices can be eliminated.