Internet Services
- Account and Access Management
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Application and Data Management
- AIMS and Banner
- API Gateway and API Management
- Central Payment Gateway
- CityU Mobile App
- CityU Portal
- CityU Scholars
- Degree Auditing and Academic Planning (DegreeWorks)
- e-Recruitment
- Finance and Procurement System (Oracle e-Business Suite)
- Grade Reporting (i-Assessment)
- Mobile App Publication
- Research Project Management System (ERIC)
- Booking Systems
- Communication and Collaboration
- Cloud, Data Centre and Server Hosting
- IT Security
- Network Connectivity and Management
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End User Computing and Desktop Management
- Cloud Storage
- Computer Set Up and Configurations
- Computers Management in Lecture Theatres and Classrooms
- Data Removal Service
- Desktop Management
- Express Terminals
- Robotic Process Automation
- Information Classification and Protection
- Mobile Device Management
- Open Access Terminals
- Online Survey
- Printer & Print Queue Management
- Remote Desktop
- Shared Network Drive
- Teaching Studios (Computer Laboratories)
- URL Shortener (ShortURL)
- Virtual Desktop Service
- e-Signature Service
- Printing and Scanning Facilities
- Software Licenses and Deployment
- Teaching and Learning Support
- User Communication and Training
- Web Hosting
- High-Performance Computing (HPC) and Research Computing
- Smart Campus and AV
- User Support
Contact Information
CityU EID & Authentication
CityU Electronic ID (CityU EID) is a unique ID automatically assigned to all staff and students for accessing IT services provided by the University such as AIMS, Canvas, CAP, Email, Portal, CityU Scholars and CityUWiki. For new students, their EIDs are the same as the ones assigned to them when they were applicants during the application process. For new staff, their EIDs are assigned to them when they accept offers from the University. Once assigned, the EID will be used by that person even when he/she changes his/her role in the University as a student, staff or alumnus.
The EID is generated and assigned in an alpha-numeric format based on the name of an individual user. However, there are still cases that some existing students and alumni are using their Student Numbers as their EIDs.
As an example, for a new user, CHAN Tai Man, he may be assigned an EID of "tmchan" based on availability. This user should use tmchan to log in all IT services provided by the University.