FAQs on Microsoft 365 for CityU Staff Optional Email
(for Student)

About CityU Microsoft 365 for Staff Optional Email

• Information of CityU Microsoft 365 (M365) for Staff Optional Email
• What are the Advanced Features available in M365?
• What are my optional M365 Account Username (or UserID), Password and Email address?

Accessing my Staff Optional M365 account

• How to access my M365 account through the web?
• How to access my M365 account from my mobile device?
• How to access my M365 account using Microsoft Outlook 2019 with Exchange Account Type? (for advanced users)

Managing my Staff Optional M365 account

• How to set up Automatic Replies (Vacation Notice)?
• How to set up Email Auto-forwarding?
• How to set up Email Alias for my M365 account?
• How to check my M365 mailbox usage?
• How to share my Calendar?
• How to get back the items that I have deleted in my M365 mailbox?
• How to show Full Message Headers of an email?
• How to wipe a mobile device remotely by Microsoft 365 OWA

Using Microsoft 365

• Microsoft 365 (video, 03:04)
• Use Microsoft 365 on mobile devices (video, 00:54)
• Get started with Office Online (video, 01:42)
• OneDrive for Business (video, 02:49)
• SharePoint 2013 (videos)
• Create and manage a SharePoint blog (PowerPoint slideshow)
• Microsoft 365 in the Classroom 'How To' tutorials (videos)
• Creating a subsite in SharePoint Online (tutorial)

Return to Email FAQ page

IT.ServiceDesk@cityu.edu.hk