FAQs on Microsoft 365 for CityU Student Email Service         (for Alumni)

About CityU Microsoft 365 for Student

• What are the Advanced Features available in M365?
• What are my M365 Account Name (for logon), Password and Email Address?
• What is Microsoft 365 Apps for Students?

Accessing my Student M365 account

• How to access my M365 account through the web?
• How to access my M365 account from my mobile device?
• How to access my M365 account using Microsoft Outlook 2019 with Exchange Account Type? (for advanced users)
• How to access my M365 account from Apple Mail?
• How to access my M365 account with Outlook 2016 for Mac?

Managing my Student M365 account

• How to change Password of my Microsoft 365 Account?
• How to set up Automatic Replies (Vacation Notice)?
• How to set up Email Auto-forwarding?
• How to set up Email Alias for my M365 account?
• How to check my M365 storage usage?
• How to use address book in Microsoft Outlook?
• How to share my Calendar?
• How to get back the items that I have deleted in my M365 mailbox?
• How to show Full Message Headers of an email?
• How to wipe a mobile device remotely by Microsoft 365 OWA

Using Microsoft 365

• Microsoft 365 (video, 03:04)

• Use Microsoft 365 on mobile devices (video, 00:54)

• Get started with Office Online (video, 01:42)

• OneDrive for Business (video, 02:49)

• SharePoint video training

• Create and manage a SharePoint blog (PowerPoint slideshow)

• Microsoft 365 in the Classroom 'How To' tutorials (videos)

• Creating a subsite in SharePoint Online (tutorial)

Return to Email FAQ page

IT.ServiceDesk@cityu.edu.hk