A to Z Index
-
A
- Staff Account Renewal FAQ
- AV Facilities User Guide
-
B
- BitLocker To Go User Guide
-
C
- Confidential Email FAQ
- Computer Warranty Scheme FAQ
- Setting Chrome as Default Internet Browser
-
E
- Email Services FAQ
-
G
- Guidance Notes for Good Practices on Work-from-Home Arrangements
- Guidance Notes for Good Practices on Collaboration Tools and Remote Computer Lab Services
- Guidance Notes on Good Use of Classroom Facilities for Hybrid Teaching
- User Guide on Setting Up Google Gemini
-
H
- Handling Handheld Smart Devices for Service Maintenance, Recycling Use, and Disposal FAQ
- User Guide for Accessing Central HPC Cluster (CityUHK Burgundy)
-
I
- Internet Blocking for CSC Teaching Studio User Guide
- Guide to connecting IoT devices to Wi-Fi network
- IP Phone FAQ
- IP Phone Quick Reference Guides
- User Guide on Setting Up and use "iAM Smart" to log on to CityUHK Single Sign On System
- FAQ for logging in CityUHK SSO with "iAM Smart"
-
M
- User Guide on Setting Up MFA for Staff
- User Guide on Setting Up MFA for Students
- User Guide on Setting Up Google Authenticator as an MFA method
- User Guide on Setting Up Voice Call as an MFA method
- User Guide on Setting Up CityUHK Authenticator as an MFA method
- General FAQ for MFA
- Mirroring360 FAQ
- Multifunction Device (MFD) Security Guide
-
N
- Network Connection Guide for Student Residents
-
O
- OneDrive for Business (Cloud Storage) User Guide
- User Guide on Transferring Okta Verify to a New Mobile Device
-
P
- User Guide on Verification and Password Setup
- Changing Local Administrator Password FAQ
- Printing in Teaching Studios FAQ
- Free Quota Printing for Students FAQ
- Charged Printing for Students FAQ
- How to Protect PDF files
-
R
- CityUHK Remote Desktop Gateway Setup Guide
-
S
- CityUHK SMS (for Department) FAQ
- CityUHK SMS (for Staff & Student) FAQ
- Software Copyright Declaration and Compliance Observation(SCDCO) FAQ
- Software License Request User Guide (for Work Request Operators Only)
-
T
- Operations Guides for Newly Refurbished Teaching Venues
- Microsoft Teams Setup and Quick Start Guide
-
U
- USB Flash Drive FAQ
-
V
- Virtual Desktop Service FAQ
- Virus Scan of Your Computer FAQ
- Integrated Virtual Private Network (ivpn) Access Setup Guide
-
W
- Windows 10 FAQ
- Wiping Mass Storage Device FAQ
- Wiping a Mobile Device FAQ
- Wireless LAN Connection Guide
- Wireless LAN FAQ
-
X
- Cortex XDR Agent FAQ
-
Z
- Zoom FAQ
- Best Practices for Public Zoom Meetings/Webinars
- Zoom Quick Start Guide for Instructors
- Zoom Quick Start Guide for Participants
- Zero Trust Access Setup Guide
IT.ServiceDesk@cityu.edu.hk
