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電算服務中心
中心簡介
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IT Infrastructure at-a-glance
地址與平面圖
開放時間
私隱政策聲明
服務與設施
Communication and Collaboraion
Network Connectivity and Management
User Support
End User Computing and Desktop Management
Printing and Scanning Facilities
Account and Access Management
Cloud, Data Centre and Server Hosting
High-Performance Computing (HPC) and Research Computing
Software Licenses and Deployment
培訓
信息技術新聞
LinkedIn Learning線上學習
信息技術論壇及講座
信息安全意識
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服務台
Service Portal (ServiceNow)
課室支援
活動支援 (IT & AV)
說明指南和常見問題
By Category
By A to Z Index
新用戶信息
新職員
新學生
資訊安全
Information Security Policies and Standards (ISPS)
Introduction
Policies & Standards
Security Advice and Best Practice
Training and Awareness
Vulnerability Management
政策與指引
聯絡我們
支援
服務台
Service Portal (ServiceNow)
課室支援
活動支援 (IT & AV)
說明指南和常見問題
By Category
By A to Z Index
新用戶信息
新職員
新學生
Useful Links
Resource Booker
電子表格
CSC 工作申請（僅供請求操作員使用）
軟體許可證申請（僅供請求操作員使用）
更改顯示名稱
Grammarly 帳號申請
QuestionPro 請求配置
住宅連線請求
部門連線請求
A to Z Index
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Z
A
Staff Account Renewal FAQ
AV Facilities User Guide
B
BitLocker To Go User Guide
C
Confidential Email FAQ
Computer Warranty Scheme FAQ
Setting Chrome as Default Internet Browser
E
Email Services FAQ
G
Guidance Notes for Good Practices on Work-from-Home Arrangements
Guidance Notes for Good Practices on Collaboration Tools and Remote Computer Lab Services
Guidance Notes on Good Use of Classroom Facilities for Hybrid Teaching
User Guide on Setting Up Google Gemini
H
Handling Handheld Smart Devices for Service Maintenance, Recycling Use, and Disposal FAQ
User Guide for Accessing Central HPC Cluster (CityU Burgundy)
I
Internet Blocking for CSC Teaching Studio User Guide
Guide to connecting IoT devices to Wi-Fi network
IP Phone FAQ
IP Phone Quick Reference Guides
User Guide on Setting Up and use "iAM Smart" to log on to CityUHK Single Sign On System
FAQ for logging in CityUHK SSO with "iAM Smart"
M
User Guide on Setting Up MFA for Staff
User Guide on Setting Up MFA for Students
User Guide on Setting Up Google Authenticator as an MFA method
User Guide on Setting Up Voice Call as an MFA method
User Guide on Setting Up CityU Authenticator as an MFA method
General FAQ for MFA
Mirroring360 FAQ
Multifunction Device (MFD) Security Guide
N
Network Connection Guide for Student Residents
O
OneDrive for Business (Cloud Storage) User Guide
User Guide on Transferring Okta Verify to a New Mobile Device
P
User Guide on Verification and Password Setup
Changing Local Administrator Password FAQ
Printing in Teaching Studios FAQ
Free Quota Printing for Students FAQ
Charged Printing for Students FAQ
How to Protect PDF files
R
CityU Remote Desktop Gateway Setup Guide
S
CityU SMS (for Department) FAQ
CityU SMS (for Staff & Student) FAQ
Software Copyright Declaration and Compliance Observation(SCDCO) FAQ
Software License Request User Guide (for Work Request Operators Only)
T
Operations Guides for Newly Refurbished Teaching Venues
Microsoft Teams Setup and Quick Start Guide
U
USB Flash Drive FAQ
V
Virtual Desktop Service FAQ
Virus Scan of Your Computer FAQ
VPN Connection Setup Guide
W
Windows 10 FAQ
Wiping Mass Storage Device FAQ
Wiping a Mobile Device FAQ
Wireless LAN Connection Guide
Wireless LAN FAQ
X
Cortex XDR Agent FAQ
Z
Zoom FAQ
Best Practices for Public Zoom Meetings/Webinars
Zoom Quick Start Guide for Instructors
Zoom Quick Start Guide for Participants
Zero Trust Access Setup Guide
IT.ServiceDesk@cityu.edu.hk
