About CityU GPT Chatbot Service

Information about CityU GPT chatbot service on this page:

Access the Chatbot & Interface Description

CityU GPT Chatbot service can be accessed through the section of "IT and Library Services" under CityU Portal for all staff and students.

  1. Select "IT and Library Services"
  2. Locate CityU GPT Chatbot and click "Chat Now" to start

Description for the CityU GPT Chatbot Interface:

  1. Quota information
    For the usage and next quota renewal information.
  2. Conversation style
    Allow to select the style GPT response: Creative, Balanced, or Precise.
  3. GPT version
    You may select between GPT-3.5 and GPT-4 (when available). The conversations are independent.
  4. Show current session only
    Show only the most current conversation.
  5. Chating area
    The rolling history with the chatbot will be displayed here for 6 months.
  6. New conversation indicator
    The indicator for the new conversation.
  7. Copy Button
    Button to copy the GPT response into your computer clipboard.
  8. New Convesation Button
    Button to start a new conversation for saving quota.
  9. Input area
    Input prompt for the chatbot. You can input the enter key for a new line here.
  10. Send Button
    Click to send the prompt to CityU GPT chatbot.

Usage Quota in CityU GPT Chatbot

The CityU GPT chatbot is powered by Microsoft Azure OpenAI service, which is charged according to utilization. Imposing usage quota promotes thoughtful applications and assists budget planning. The quota counts in the use of the number of words in your inputs (prompts) and the GPT responses (completions):

  • The quota is reset monthly from the first day you access the chatbot. The unused quota will not be carried forward at the reset.
  • The prompts and completions are counted cumulatively as the usage in each round up to 10 consecutive conversations making the chatbot context-aware. Otherwise, the chatbot cannot recall the previous discussions to continue. The following example shows the total word count of 3 consecutive conversations:
    word count
    word count
  • To use your quota wisely, start a 'new conversation' when you do not need the chatbot to remember the previous conversions.
    start conversation