Assist in providing support for the Branch Operation
Handle customers' enquiries and foster relationship management by attending visits and client meetings
Assist in ensuring the performance on lift and escalator maintenance & major repairs within the assigned portfolio
Prepare the general and ad hoc reports and analysis for customers and internal review, and follow up site performance such as field technical support
To ensure the technical and legal compliance of our inspection, repairs and special maintenance and monitor the quality performance through the Quality Feedback system
Assist in monitoring the spare parts consumption
Follow up with field operation team and major repair teams for repair requisition