SGS Hong Kong Limited
• Handle incoming email and phone enquiries
• Prepare proposal, quotation, and agreement for customers
• Provide technical solution to customers
• Communicate with laboratory staff on sample handling and test requirement to ensure proper job management
• Maintain good relationship with customers
• Work closely with frontlines to explore new business
• Monitor test status and keep testing record for key customers
• Provide regulation update and recommendations to customers
• Ensure quality and accuracy of work
• Handle ad-hoc tasks from team leader
• Holder of higher diploma or above in chemistry related discipline (Candidate from non-chemistry background with laboratory experiences will also be considered).
• With Customer Service relevant work experience is of an advantage
• Good communication skills
• Good command of both written and spoken English and Chinese (including Mandarin)
• Good computer knowledge of MS Excel, Word and PowerPoint
• Project Management skill is of an advantage
• Proactive, responsible and able to work independently
• Able to learn and work under pressure
Email application: hk.recruit@sgs.com
WhatsApp application: 6018 1797/6013 8438