How to access my M365 account using Microsoft Outlook 2019 with Exchange Account Type? (for advanced users)
- Please quit the Outlook if you are using it.
- Click "Mail" option in the "Control Panel".
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- Click "Show Profiles..."
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- Highlight your profile and click "Properties"
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- Click "E-mail Accounts..."
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- Click "New..."
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- Select "E-mail Account" radio option.
"Your Name:" The name will be shown when recipients get your e-mail.
"E-mail Address:" Your M365 email address. (e.g. cctom2-c@my.cityu.edu.hk)
"Password:" and "Retype Password:" The password is used to this e-mail account.
- Click "Next".
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- Click "Finish" to close.
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Return to FAQs on CityU Microsoft 365
IT.ServiceDesk@cityu.edu.hk