Sending/viewing Confidential Email with Mobile Microsoft Outlook App

(A) How to send confidential email?
(B) How to view confidential emai
(C) How to reply to confidential email?

 

(A) How to send confidential email?

1. In a new message, click on "…".

   

    

2. Click on "Add sensitivity".

   

    

3. Choose one of five labels, Confidential, Restricted, Highly Confidential, CityU Only and Staff Only.

   

    

4. The chosen label will be shown.

   

    

5. You can also type in the hashtag, "#cityuonly", "#staffonly", "#confidential", "restricted" or "highlyconfidential" in the subject field as prefix to apply the Sensitivity Label automatically instead choosing it.

   

    

(B) How to view confidential email?

When you receive confidential email, Outlook App displays it with an icon . If you are the targe recipient, you will be authorized to open it.

 

(C) How to reply confidential email?

You can reply confidential email like replying normal email. If there is a hashtag in the beginning of the subject, make sure you do not delete the original #hashtag keyword such as #cityuonly, #staffonly, #confidential etc.

 

IT.ServiceDesk@cityu.edu.hk