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How to access my M365 account using Microsoft Outlook with IMAP Account Type?
Start Microsoft Outlook.
If you want to add your account in a
new
Outlook profile, click
New...
, enter a new profile name and click
OK
. Then go to
step 10
.
Otherwise, choose an existing Outlook profile and click
OK
.
Login existing Email account if any.
Click
File
, select
Info
.
Click
Account Settings
, select
Account Settings...
.
In the
E-mail
tab, Click
New
.
Select
E-mail Account
radio option.
Click
Next
.
Select
Manually configure server settings or additional server types
.
Click
Next
.
Select
Internet E-mail
.
Click
Next
.
Enter "
Internet E-mail Settings
" as below:
Your Name
: The name you wish displayed when recipients get your e-mails.
E-mail Address
: Your M365 email address. (e.g. Tom.Chan@cityu.edu.hk)
Account Type
: IMAP
Incoming mail server
: outlook.office365.com
Outgoing mail server (SMTP)
: smtp.office365.com
Use Name
: your M365 account in the format of "
@
um
.cityu.edu.hk"
. (e.g. cctom
@
um
.cityu.edu.hk
)
Password
: The password of your M365 account (if you want Outlook to remember password).
Deselect
Test Account Settings
by clearing the checkbox of the option
(not available in Outlook 2013)
.
Click
More Settings...
Enter
City University of Hong Kong
Select
Advanced
tab.
Select
SSL
in the drop-down box. Change Incoming server (IMAP) number
993
.
Select
TLS
in the drop-down box. Change Outgoing server (SMTP) number
587
.
Select the
Outgoing Server
tab.
Select
My outgoing server (SMTP) requires authentication
and
User same settings as my incoming mail server
.
Click
OK
and
Next
.
Click
Finish
and
Close
.
Return to FAQs on CityU Microsoft 365
IT.ServiceDesk@cityu.edu.hk