Student Residence Office
City University of Hong Kong
Student Residence Office

Check-Out Procedures

Undergraduate Students (Residential Year 2024/25 - Semester A)

Check-out any date/time before 27 December 2024, 12:00 noon (highly recommended)

i) Approach Security Control Office (next to SR vehicle entrance) in person (or a 3rd party with your Authorization Letter) for check-out;

ii) 24-hour check-out is allowed and check-out will at least take 30-minute.

Pre- Check Out Actions

  1. Make sure your Resident Card for return upon check-out & actual bed in use in current semester are TALLIED with the Bed No. assigned to you at AIMS record (note: a charge of HK$100 shall be levied for residing on wrong side of the bed);
    How to check the Bed # in AIMS record?
    • Login AIMS;

    • Click “Student Services” tab and go to “Student Residence”;

    • Click “Room Assignment Enquiry”;

    • You will see the Bed you were assigned upon check-in.

  2. Dispose personal stuff & clear the bed/table/wardrobe, including removal of the rubber tape if any on windows during typhoon Mangkhut (note: a charge of $200 shall be levied for disposal by cleaner).

Check-out Procedures & Reminders

1. Please allow at least 30 - 45 minutes to complete your check-out procedures with us and observe your check-out deadline. You are strongly advised to check out early before the noon time of the last date of your stay approved by SRO.
2. Clear up all your belongings inside your room and make sure that your room/bedspace is completely clean and clear. Please do not leave any stuff behind your room. You can collect plastic rubbish bags at the security counter at your hall if you need them.
3. Restore the furniture setting of your room/bedspace to the original setting.
4. Close all the windows and lock the door leading to the washroom to prevent any damage to or loss of room inventory.
5. Bring along your student ID Card and report to us.
6. Our security staff will go to your room and check your room inventory items together with you. You are required to sign on your Inventory Checklist.
7. Return your Resident Card to security staff.
8. No concierge service is provided.
9. Registration at check-out counter will be valid for one hour upon submission only.

Penalty Charges

In line with university policy, penalty charges will be levied for late check-out/ improper check-out.

1) Late Check-out:
If you fail to complete check-out procedures by the deadline, penalty charges ($200/day/person + room charges/day/person) will be levied.

Undergraduate hall:

  Halls Room Type Room Charges (per day per person)

All

Single Room

HK$ 130

All

Double Room 

HK$ 65

2) Late Check-out resulting in packing all luggage and personal belongings:
For the cases in which the resident fails to check out by the deadline, which has affected the move-in of the new resident into the assigned bedspace and required SRO to vacate the bedspace by clearing, packing and moving the residents' belongings, penalty charges at $600 per person on top of the late check-out penalty charges ($200/day/person + room charges/day/person) will be levied.

3) Improper Check-out penalty charges:
Please do not leave any stuff inside your room. You can collect large plastic bags at the security counter of your Hall. A minimum of $200 per room will be levied if you fail to properly clean up your room and restore the furnishings upon check-out. Please see the following table being the charges for in-room damages/losses in check-out. (If there is any missing item when you check-in, please report to SRO within 7-days after check-in.)

CHARGES OF DIFFERENT ITEMS (Per Piece)

No.

Items

Charges (HK$)

No.

Items

Charges (HK$)

I. Bedroom Furniture & Fittings 睡房家具及裝置

II. Washroom Fittings 洗手間裝置

1

Mattress  床褥

825

11

Rubbish Bin  垃圾桶

66

2

Mattress Cover 床褥套

264

12

Fire Retardant Shower Curtain  防火浴簾

187

3

Bedframe & Bedplate 
床架連板

1,650

13

Wash Basin 洗手盆

682

4

Drawer Pedestal 
直立式三桶矮櫃

770

III. Keys 鎖匙

5

Chair  椅子

429

  

14

Resident Card 房間卡

100

6

Rubbish Bin 垃圾桶

66

III. Penalty for Improper Check-out不按規定交還宿舍的罰款

7

Repainting due to Graffiti/Mark/Scratch/
Damage to Wall/Ceiling/Door
(A minimum of 2 man hour) 
翻髹塗污或損毀的牆壁/天花/門 (最少2工時)

480

15

Improper Check-out,
e.g. Rubbish left behind
(A minimum of)
不按規定交還宿舍，
例如：剩下垃圾  (最少)

200/room 房間

8

Desk light  枱燈

330

 

9

 Doorlock 房門門鎖 1800

 

 

10

 Window Curtain 窗簾 330

 

 

General Guidelines

  1. Residents are advised to familiarize themselves with the Regulations Governing Student Residence.
  2. All residents should vacate their rooms, complete the check-out procedures and return the Resident Cards within the specified period. Residents wishing to check out before the specified period are required to inform SRO to facilitate follow-up arrangements.
  3. NO REFUND will be made for the outstanding balance in the Octopus Smartmeter (air-conditioning).
  4. In case of loss of or damage to the inventory items, residents will be held responsible for the total costs incurred for repair or replacement. If no particular resident can be identified for the loss or damage in the student room, the residents therein might be held equally or jointly liable for the charges.
  5. The computer network connection in your room will be disconnected automatically upon completion of all check-out procedures.
  6. Security Guard may check the students' property upon removal when necessary.

For enquiries, please contact us by email at sro@cityu.edu.hk or by phone at 3442 1111.