Results of Canvas Survey for Teachers
(Year 2021/22)
40 survey responses

College of Liberal Arts and Social Sciences (CLASS)
27.5% (11)
School of Law (SLW)
22.5% (9)
College of Engineering (CENG)
17.5% (7)
College of Science (CSCI)
7.5% (3)
Jockey Club College of Veterinary Medicine and Life Sciences (JCC)
7.5% (3)
College of Business (CB)
5.0% (2)
School of Creative Media (SCM)
5.0% (2)
School of Continuing and Professional Education (SCOPE)
5.0% (2)
School of Energy and Environment (SEE)
2.5% (1)

How would you rate your experience with Canvas?

online teaching
online teaching no experience: 5.0% (2) 1 - very dissatisfied: 2.5% (1) 2: 5.0% (2) 3: 15.0% (6) 4: 47.5% (19) 5 - very satisfied: 25.0% (10)
5.0% (2)
25.0% (10)
47.5% (19)
15.0% (6)
5.0% (2)
2.5% (1)
average score
3.92
assignment grading
assignment grading no experience: 12.5% (5) 1 - very dissatisfied: 2.5% (1) 2: 5.0% (2) 3: 22.5% (9) 4: 37.5% (15) 5 - very satisfied: 20.0% (8)
12.5% (5)
20.0% (8)
37.5% (15)
22.5% (9)
5.0% (2)
2.5% (1)
average score
3.77
online examination
online examination no experience: 27.5% (11) 1 - very dissatisfied: 2.5% (1) 2: 7.5% (3) 3: 22.5% (9) 4: 30.0% (12) 5 - very satisfied: 10.0% (4)
27.5% (11)
10.0% (4)
30.0% (12)
22.5% (9)
7.5% (3)
2.5% (1)
average score
3.52
no experience
very satisfied
5
4
3
2
1
very dissatisfied

How do you access Canvas?

computers
95.0%
mobile devices
(smartphones & tablets)
5.0%
computers: 95.0%
VS
mobile devices (smartphones & tablets): 5.0%
computer only
27
34
4
2
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
computers
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
mobile devices
(smartphones & tablets)

Have you used the following built-in features / third-party services in Canvas courses in the academic year 2021/22 respectively? Do you find them easy to use?

(on a scale from 1 to 5, with 1 being "very hard" and 5 being "very easy")

very hard
1
2
3
4
5
very easy

Canvas built-in features

Announcements
4.82
Assignments
4.33
Calendar
4.0
Collaborations
3.17
Discussions
3.85
Files
4.56
Grades
4.03
Groups
4.16
Notifications
4.3
Quizzes
3.83
Syllabus
4.29
The user count would pop up by hovering over the coloured bar segment.

Announcements
4.82
38 responses

Files
4.56
39 responses

Assignments
4.33
36 responses

Notifications
4.3
23 responses

Syllabus
4.29
21 responses

Groups
4.16
25 responses

Grades
4.03
33 responses

Calendar
4.0
18 responses

Discussions
3.85
20 responses

Quizzes
3.83
30 responses

Collaborations
3.17
6 responses

Third-party services

Badgr
2.33
LockDown Browser
3.29
Panopto – lecture recordings
3.64
Panopto – video assignments
2.93
Turnitin
4.29
uReply
3.5
Zoom
4.5
The user count would pop up by hovering over the coloured bar segment.

Zoom
4.5
40 responses

Turnitin
4.29
28 responses

Panopto
lecture recordings
3.64
25 responses

uReply
3.5
6 responses

LockDown Browser
3.29
17 responses

Panopto
video assignments
2.93
14 responses

Badgr
2.33
3 responses

What other web services / mobile apps / technologies have you used for online teaching in 2021/22?

cloud storage: 33
feedback collection / classroom assessment tool: 25
immersive technology: 3
instant messaging: 14
language tool: 20
MOOC / online learning platform: 5
online references: 30
Q&A web service: 3
social media / network: 11
video service: 28
visual collaboration / whiteboard: 6
cloud storage
33
feedback collection / classroom assessment tool
25
immersive technology
3
instant messaging
14
language tool
20
MOOC / online learning platform
5
online references
30
Q&A web service
3
social media / network
11
video service
28
visual collaboration / whiteboard
6

cloud storage
82.5% (33) 
Google Drive
57.5%
(23)
Microsoft OneDrive
37.5%
(15)
Dropbox
35.0%
(14)
iCloud
10.0%
(4)
personal website 2.5% (1)
online references
75.0% (30) 
E-Resources in CityU Library
62.5%
(25)
Google Scholar
47.5%
(19)
Wikipedia
42.5%
(17)
video service
70.0% (28) 
YouTube
70.0%
(28)
TED
15.0%
(6)
Vimeo
12.5%
(5)
feedback collection / classroom assessment tool
62.5% (25) 
Google Forms
50.0%
(20)
QuestionPro
15.0%
(6)
Qualtrics
7.5%
(3)
Kahoot! 5.0% (2), Mentimeter 5.0% (2), Microsoft Forms 5.0% (2), Padlet 2.5% (1), Poll Everywhere 2.5% (1), Slido 2.5% (1), Zoom Poll 2.5% (1)
language tool
50.0% (20) 
Grammarly
40.0%
(16)
Google Translate
30.0%
(12)
unspecified translation tools 2.5% (1)
instant messaging
35.0% (14) 
WhatsApp
35.0%
(14)
WeChat
17.5%
(7)
Signal
7.5%
(3)
Telegram
0.0%
(0)
Discord 2.5% (1)
social media / network
27.5% (11) 
Facebook
27.5%
(11)
Instagram
12.5%
(5)
Snapchat
0.0%
(0)
visual collaboration / whiteboard
15.0% (6) 
Padlet
10.0%
(4)
Miro
2.5%
(1)
MURAL
0.0%
(0)
Canva 2.5% (1), Jamboard 2.5% (1), Lucidchart 2.5% (1)
MOOC / online learning platform
12.5% (5) 
Coursera
7.5%
(3)
KEEPCourse
2.5%
(1)
edX, FutureLearn, HKMOOC
0.0%
(0)
Puralsight 2.5% (1)
immersive technology
7.5% (3) 
augmented reality (AR)
7.5%
(3)
virtual reality (VR)
5.0%
(2)
Q&A web service
7.5% (3) 
Quora
5.0%
(2)
Piazza
2.5%
(1)

With respect to the digital learning support services provided by the University, do you have any other comments?

(Click + to see the brief comments from teachers and any responses from the Digital Learning Support)

Pain Points and Concerns (8)

We cannot arrange waiting room settings / video recording settings (e.g. without our faces) on our own

For waiting room settings, teachers can use the self-help application form in the Service Portal to modify the default settings. Please get in touch with the IT Service Desk at 3442-8340 for further customizations.


Zoom attendance report requires a great amount of manual effort to translate from 'duration (minutes)' to percentage

Zoom Meeting report showing unique users can be downloaded as a CSV file from the Zoom portal. A formula can be included in such a report to facilitate the calculation in Excel. Please contact the Digital Learning Support (3442-6727) for further support.


Complex and complicated for editing recordings in Zoom and then uploading them to Panopto

Teachers may have Zoom recordings for classes copied to Panopto automatically or uploaded to Panopto manually. Panopto provides more options to edit a video before releasing it to the students. Please get in touch with the Digital Learning Support for more information.

Zoom
Panopto
CSC
Canvas

Inconvenient to log in to Canvas to reply to email notifications of student messages

Recipients can reply to Canvas email notifications directly from their email client application. If you encounter an error when sending out the reply, please contact the Digital Learning Support.


Changes in Quizzes have not always been highlighted and have led to wasting a lot of time in identifying problems with student access to the answers

Teachers are recommended to refrain from changing quiz questions once students have started their attempts.

We will ask Instructure for improvements in future releases of Canvas Quizzes.


Canvas offers many functions but pathetically failed on the most basic aspect of what teachers would need, Blackboard is a bit better

Teachers are welcome to contact the Digital Learning Support to let us know specific weaknesses of Canvas and other digital learning tools. We are more than happy to explore solutions.

According to our evaluation with teachers and students in 2020/21, Canvas is the best learning management system available on the market.

Canvas

There needs to be greater support to help with setting up and monitoring online exams

The Office of Provost has asked academic units to provide more support to teachers when online exams are required. Please discuss with your department about needs.


Part-time lecturers do not have access as full-time colleagues in the CityU library, so difficult to obtain materials while teaching off campus

Please refer to the Remote Access Guide to access library resources off-campus. For specific support, please contact colleagues in the Run Run Shaw Library.


Library




Suggestions (8)

Is it possible to grade question by question in SpeedGrader? Can we have an extra button next to each question in SpeedGrader?

Teachers may follow the instructions below to grade question by question in SpeedGrader.

Canvas Instructor Guide:
How do I grade one quiz question at a time in SpeedGrader?


Documents/videos to explain the different feedback tools we have (SpeedGrader and Turnitin Feedback Studio) and how to access them

Documents/videos teaching colleagues the limitations associated with different settings of assignments, e.g. allow resubmission after due date

We will provide the comparison of different assignment types (especially Turnitin assignments) on the Digital Learning Support website soon.

Turnitin
Canvas

The future world (workplace, social life, networking...) will be hybrid so our learning should be hybrid and we should equip our students with these skills

The University has been monitoring the teaching and learning environment and needs of teachers and students closely to ensure that the most suitable measures are adopted. For details regarding the Semester A 2022/23 teaching and learning arrangements, please refer to the University Announcement issued on 28 June 2022.


We can continue to use some online tools, even if we will go back to face-to-face classroom teaching

Hope interactive functions in Zoom like polling and chat will still be there in one way or another

Synchronous online teaching tools with interactive functions will be sustained beyond the COVID-19 pandemic.

Zoom
Canvas

Dispense with online exams ASAP

The University has been monitoring the teaching and learning environment and needs of teachers and students closely to ensure that the most suitable measures are adopted. For details regarding the Semester A 2022/23 teaching and learning arrangements, please refer to the University Announcement issued on 28 June 2022.


Develop a way to check attendance and students' attention

Innovative attendance-taking solutions are being studied. In-class assessments, such as polling, will help to check and maintain students' attention.