This course is designed to enable aspiring participants to explore the intricate dynamics of human behavior and emotions in today’s uncertain working environment. It delves deep psychological principles to understand what motivates people, how trust is built, and how effective communication can align an individual’s heart and mind. Through interactive sessions, case studies, and reflective exercises, students will learn to discern the unspoken needs and aspirations of their colleagues and employees, thereby fostering an environment of encouraging, empathy, and respect.

Continuous Assessment: 100%