Learning and Teaching Evaluation

The University has been adopting a multi-component learning and teaching evaluation mechanism by drawing on feedback from both students and staff to improve academic quality since Semester B 2011/12.

Learning Outcome Questionnaire (LOQ)

The Learning Outcome Questionnaire (renamed from Teaching and Learning Questionnaire starting Summer Term 2024) has been devised to collect student feedback. This 11-question survey is applicable to all teaching assignments (every course taught). Over the years, the survey has gone through several rounds of revisions by taking in comments of various stakeholders and research findings. Student focus groups have also been conducted to ensure the wording in the questionnaire is meaningful to students. The main features of the LOQ include:

1. Promote an outcome-based, discovery-enriched learning and teaching model; and confirm the use of English as the medium of instruction.

2. Align with the City University of Hong Kong Learning and Teaching Strategy, reflecting the University’s commitment to learning-centric education.

3. Use a 5-point scale.

4. Apply to all modes of learning, such as lectures, seminars, workshops, laboratories and tutorials, as the questions are generic and diagnostic.

5. Be administered for every teacher in every course/section.

6. Be formatted to be suitable for mobile devices, which have been shown in pilot studies to boost response rates.

Please visit the LOQ website (https://onlinesurvey.cityu.edu.hk/loq) for more details.

Peer Review

Student feedback will be complemented by staff feedback through peer review and teaching portfolio, which will be operationalised by academic units under the guidance of the Quality Assurance Committee.

Please visit http://www.cityu.edu.hk/qac/peer_review.htm for more details.